Direct Selling

Specialized BPO services for businesses that engage in direct sales

We at AJICT BPO are familiar with direct sales. We assist businesses increase revenue, improve customer satisfaction, and raise service standards by offering specialized back office support to direct selling companies. Our direct selling outsourcing services, which cover both the network marketing and party-plan models, assist consultants and customers through phone, email, and web chat. They can assist with orders and shipping, account modification, enrollment, refunds and returns, product inquiries, promotions, incentives, commissions, and more.

Outsourcing benefits for direct selling companies

Flexibility and Scalability

Without the dangers of direct employment, direct sellers are able to quickly adjust to company settings, sales seasons, and market demands. With either a regular office or a Work From Home (WFH) setup, we have 8 years of expertise offering BPO solutions for direct selling brands with high-performing teams.

Performance and capability

We are a one-stop shop for direct selling customer assistance and a reliable growth expansion partner. In order to boost activity and sales, you will have access to our dynamic talent pool of sales specialists who will reach out to dormant distributors and clients and persuade them to place monthly orders. Reinvestment in improved customer experience delivery is also made possible by reduced overhead expenses.

Innovation and technology

Our specialized automation teams can assist you in streamlining back-office activities with Robotic Process Automation (RPA) and provide 24/7 AI-powered customer assistance for direct selling through chatbots. To guarantee “local call” clarity and continuous service, we also provide best-in-class technology, such as enterprise-grade telephone systems, feature-rich contact center software, and 99.999% network availability.