Business Process Outsourcing
All-inclusive back office outsourcing services
While you concentrate on your main business, contract out your back-office tasks to a creative and effective service provider. Purchasing BPO streamlines back office operations and boosts productivity at a reasonable cost.
With 8 years of expertise, AJICT BPO is an Australian-owned and managed back-office service provider that helps both privately held and publicly traded firms use outsourcing to optimize business processes. We offer highly qualified back-office staff with experience in a variety of fields, including accounting and bookkeeping, administration, image and document processing, and software development, all under the direction of an executive team based in Melbourne.
Performance and capability
For a wide range of customer service outsourcing duties, such as inbound customer service and sales, outbound sales, and lead generation, AJICT is skilled, productive Australian contact center agents and sales professionals function as extensions of our clients’ own teams.
Flexibility and Scalability
Maintaining your company’s agility is essential for navigating changing consumer expectations, seasonal changes, and unforeseen circumstances. A variety of flexible engagement models, including traditional full-managed operations from our first-rate BPO workspaces in Australia, are used to deliver our right-shoring services.
Innovation and technology
Reinvesting in technology and innovation is made possible by outsourcing, which lowers risks and administrative expenses. As far as BPOs go, AJICT is the only one with its own MPLS network that serves the US, Australia, and the Philippines. Because of this, we can confidently promise business continuity with 99.999% network availability to guarantee the clarity of “local calls.”
Outsourcing Business Processes
Complete back office tasks by outsourcing business processes.
We are aware that every aspect of a company, including the back office, is essential. Give your company the outcomes it deserves by putting an end to missing deadlines, inaccurate work, and subpar results. Acquire BPO offers flexible Knowledge Process Outsourcing (KPO) services along with a wide range of back-office tasks. Use our scalable back office services to increase output and quality of work while cutting expenses. We offer offshore experts to handle any administrative duty, including data entry, email correspondence, payroll, and more. Among our offerings are (but are not restricted to):
Compliance & Quality Assurance
Administrative Support
Data Analysis & Reporting
Digital Marketing & Content Creation
Finance & Accounting
IT & Technical Support
Sales Operations & Support
Employee Engagement & People Operations
Compliance & Quality Assurance
- Quality Analyst
- Compliance Agent
- Governance Support Approvals Analyst
- Quality Assurance Specialist (Back Office Support)
- Compliance Support Representative
- Fraud Prevention Specialist
- Senior QA Tester
- QA Team Lead
- Senior Quality Assurance Specialist
Administrative Support
- Scheduling Coordinators
- Keying Coordinators
- Sales Administrators
- Telecast Coordinators
- Admin Support Representative
- Document Processing Specialist
- Third-Party Brokerage Relationship Manager
- Administrative Assistant (Finance, Marketing, Operations, HR)
- Paralegal
- Project Specialist
- Project Lead
- Projects & Planning Specialist
Data Analysis & Reporting
- Deal Analysts
- GTM Data Analyst
- Business Analyst
- Metrics and Reporting Analyst
- Senior Deal Analyst
- Commercial Analyst
- Reports Analyst
- Senior Data Analyst
- Reports Administrator
- Reports Automation Specialist
- Business Insights Analyst
- Business Insights Specialist Team Leader
- Operational Business Insights Lead
- Senior Reports Analyst
Digital Marketing & Content Creation
- Multimedia Designer
- Market Research Analyst
- Bid Proposal Analyst
- Web Content Representative
- SEO Executive
- SEM Specialist
- Senior Performance Management Specialist
- Graphic Designer
- Graphics Team Lead
- Web Designer
Finance & Accounting
- Accounts Payable Specialists
- Accounts Receivable Specialists
- Finance Team Member
- Debt Recovery Specialist
- Insurance Litigation Support Specialist
- Finance Reports Analyst
- Finance Manager Commissions and Reporting
IT & Technical Support
- Highspot Admin
- Mobile Engineer
- Logistics Tracking Specialist
- Customer Account Manager
- Mulesoft Developer
- Angular Developer
- IT Business Analyst
- Intranet Developer
Sales Operations & Support
- Sales Support Analyst
- GTM Operations Specialist
- Process Analyst (Lead Management Support)
- Sales Operations Specialist
- Sales Operations Administrator
- Telesales Back Office Support
- Salesforce Admin
- Salesforce Lead Coordination Specialist
Employee Engagement & People Operations
- Employee Engagement Lead
- People Operations Supervisor
- Employee Engagement Officer
- Learning & Development Delivery Manager
- Learning & Development Delivery Specialist
- Shift Manager